Terms of Service

 

Payment Policy:

Upon reservation, a deposit is required. This deposit is non-refundable within 48 hours of your appointment. Refunds, if applicable, will be processed within 7 working days.

 

Rescheduling and Cancellation Policy:

You may reschedule your appointment at no charge up to 48 hours before your scheduled time. However, refunds will not be issued within 48 hours of the appointment. Cancellations are accepted up to 48 hours preceding the appointment, with no refunds within 48 hours of the scheduled massage.

 

Arrival and Timing:

Kindly arrive 15 minutes prior to your floating experience to fully enjoy your massage. In the event of late arrival, your massage will still conclude at the scheduled time and the full rate will apply. We strive to be punctual, but delays of up to 15 minutes may occur. In such cases, you will receive the full duration of your booked appointment.

 

Weather Contingency:

SFM reserves the right to cancel or reschedule massages in case of adverse weather conditions. Should such a cancellation occur, you will be fully reimbursed.

 

Personal Belongings:

SFM is not liable for any personal belongings. It is recommended to keep valuables away from the ocean, and we advise against wearing jewelry during your visit.

 

Special Considerations:

 

Pregnant individuals within the first 3 months may receive massages on the raft. For those beyond 3 months, beach massages are provided.

Teenagers aged 12-17 may enjoy massages when accompanied by an adult.

The dress code is beach wear:

Recommended attire for her: Bikini top and bottom, or shorts. Easy-to-remove top shirt or tank top with straps.

Recommended attire for him: Boxer swimsuit or swim shorts.

Liability:

Participants float at their own risk, and SFM shall not be held responsible for any liability.

 

Sunset Package:

Please note that while we offer a Sunset Package, we cannot guarantee a sunset experience.

Should you require any further clarification or have additional questions, feel free to contact us. Thank you for choosing SFM for your relaxation needs.